Unified Communications improves interactions with customers
Stay connected with customers and suppliers by easily sending and receiving SMS (text) messages through desktop and mobile text messaging features.
Text messages can be helpful for a variety of situations including:
- Customer notifications – tell a customer their car is ready for pick-up, or their table is ready for dinner
- Appointment or billing reminders
- Delivery alerts – notify your drivers about an additional pickup location, or tell your customers if a package will be delayed
Stay connected with coworkers
Employees logged in to the Hosted Voice platform can easily see who is available or busy and then send chat messages.
The status functionality also integrates with Microsoft Outlook, meaning Hosted Voice will update automatically based on your employees’ calendars.
Have a remote employee?
The power of Hosted Voice enables you to put a phone anywhere with an internet connection and have it work seamlessly with the rest of your business.
The mobile app, Wave Cloud Phone, is a great way to integrate a phone, tablet, PC, or laptop with your communications landscape.
Cloud Phone integrates your mobile device with desk phone functions, and enables you and your employees to send and receive calls and instant messages from any device connected to the internet.