Do you have a plan for unplanned downtimes?
Save your data, and your reputation, with these 5 preventative steps.
We’re going to make the assumption that you wouldn’t pay any of your employees $540,000 an hour, no matter how many runs to Starbucks they make for you. Yet, according to a study by Emerson, that’s the hourly cost businesses are hit with when they experience an unexpected outage. And money isn’t the only loss they’ll face. Unplanned downtimes often mean lost data and damaged reputations.
These outages can happen in the blink of an eye. It could be a bad storm or flood. It could be a hacker. Or it could be a spilled drink on your equipment. While you can’t plan for these natural or manmade disasters, you can take steps to prepare for them in order to keep downtime to a minimum and assess damage when the unexpected happens.
Develop a BIA
BIA is a Business Impact Analysis and it helps you identify where your vulnerabilities are, calculate downtime cost and assess the maximum outage you can endure before feeling the effects of it. Conducting a BIA makes you think about what could actually happen during an unplanned downtime and to plan accordingly.
When your server is down, your infrastructure’s vulnerability goes up. Are you properly protected? For example: is failover automatic, or does it require intervention? If you have to move to a new location, how will you maintain proper security for devices on a temporary server? You need to put comprehensive security systems and strategies in place to protect your business when downtimes occur.
Proactively Protect Your Hardware and Software
Remember the old Boys Scouts’ motto, “Be Prepared”? That goes for your IT team as well. A preventative maintenance program should be in place and your staff should be trained to proactively protect your equipment. This may require you to refresh your asset inventory. There are several software programs designed to auto-discover everything on your network, and PCMag has gathered and rated them for you.
Schedule Regular Backups
You already know this, right? But you also know you’re supposed to go to the dentist twice a year…and clean the back of your fridge…and call grandma more. Just because you’re supposed to do something doesn’t mean you’re doing it. A recent study found that 99% of all businesses do not perform daily backups, that 60% of backups are incomplete, and that 50% of restores fail. So…implement backup procedures, okay? Create a schedule. Test the backup restoration feature. Be ready!
Get Skilled Help
Implementing DDoS Mitigation services means an experienced team is monitoring your network, scrubbing the data, and working to remove harmful traffic before it impacts your business. Having this service can prevent unplanned downtime events from malicious network attacks.
If you’re in need of a reliable connection, Wave Business offers a wide range of services. Whether it’s high-speed circuits to connect your offices, faster Internet or Hosted Voice solutions with multiple phone lines, Wave creates solutions to meet your business needs and improve your bottom line.