Download Unified Communications Apps

RCN Telecom Services, LLC, Grande Communications, and Wave Business operate as a single business solutions organization that delivers competitive, mission-critical fiber infrastructure solutions in more than twenty metro areas across the United States.

The Unified Communications solution is a fully managed cloud-based solution delivered over our fiber- rich network customized to fit your organization’s specific needs. Integrating audio, video and web conferencing functionally, our Unified Communications solution is a completely scalable solution that improves productivity and efficiency.

Below are links to help integrate your communications tools:


A video/audio conferencing service where a moderator can initiate a video conference meeting within just a couple of clicks of a mouse and invite from 4 to 300 attendees.

  • Chat
  • Remote Control
  • Annotation

Download ConnectNow >

CRM Integration

This solution integrates with a wide range of popular Customer Relationship Management (CRM). It includes:

  • Incoming caller Pop-Up window that provides contact info
  • Automated CRM search of this incoming call and open their CRM Profile
  • Click to Dial
  • Integrates with Skype for Business and our Hosted Voice

Download >

Attendant Console

A professional softphone for operators and receptionists with Outlook/LDAP/XMPP/CRM integration, built-in web browser and e-mailer.

Download Attendant Console >