Hosted Voice
Get a reliable phone system that's
scalable and easy to manage
Wave's Hosted Voice is a cloud-based, Voice-over-IP (VoIP) solution that meets your organization’s needs.
Providing a professional experience when calls are received is critical. Hosted Voice gives you access to the state-of-the-art features and functionality in a phone system that is scalable, reliable, and easy to manage.
More About
Our service is scalable and can grow with your organization by adding more phones and features, as needed.
Get a dedicated voice connection that guarantees calls will not be impacted by internet traffic.
Update and manage your account set-up and call tree through the Hosted Voice portal. Changes are made easily since service is web-based.
With no need to purchase or maintain a PBX or your own phone equipment, simplify your bill with no hidden fees and a predictable, flat rate.
Choose to use the softphone feature, and there is no need for any phone equipment, making implementation for your business and remote teams fast and easy.
Stay current with new features and functionality
Since Hosted Voice is cloud-based, Wave continually pushes out new features and functionality.
- Contact Center provides greater visibility into call center phone activity through reports and dashboards.
- Unified Communications keeps teams better connected through internal chat features and text messaging.
New services are coming soon – contact us to learn more.
Available Phone Equipment
If you prefer to have phones in the office, vs. using the softphone client application, click here to see the wide variety of options we can provide as part of your solution.
Yealink SIP W52P
- Cordless handset
- 8” Color display
- Range: 50 meters indoor, 300 meters outdoor
- 10 hours talk time, 100 hrs. standby time
- Integrated PoE
- Desktop or wall mountable
- External Universal AC adapter (48VDC)
Polycom VVX 401/411
- 12 Line phone with a 10/100/1000Mbps pass through Ethernet port
- Built-in, Autosensing PoE
- Full Color Display
- Desktop or wall mountable
- External Universal AC adapter (48VDC)
Polycom VVX 501
- 12 Line phone with a 10/100/1000Mbps pass through Ethernet port
- Built-in, Autosensing PoE
- Full Color Display
- Touch Screen Enabled
- Desktop or wall mountable
- External Universal AC adapter (48VDC)
Polycom VVX 601
- 16 Line phone with a 10/100/1000Mbps pass through Ethernet port
- Built-in, Autosensing PoE
- Full Color Display
- Touch Screen Enabled
- External Universal AC adapter (48VDC)
- Bluetooth Enabled
VVX Side Car Expansion Module
- Compatible with 4xx, 5xx, and 6xx model phones
- Full Color Display
- Provides for 84 additional appearances per Side Car-28 line appearances x 3 page
- Maximum of 3 Side Cars per phone
Powerful phone features come standard
Wave business has designed feature packages to support different user types and applications, and we also offer a variety of a la carte items to help you customize for your company’s specific needs.
| Features | Common Room Seat |
Premium User Seat |
|---|---|---|
| Call Forwarding | ✔ | ✔ |
| Caller ID | ✔ | ✔ |
| Call Waiting | ✔ | ✔ |
| Call Hold | ✔ | ✔ |
| Call Transfer | ✔ | ✔ |
| Do Not Disturb | ✔ | ✔ |
| Call Paging Groups | ✔ | ✔ |
| Speed Dials, Short Codes, and Intercom Codes |
✔ | ✔ |
| Account Codes | ✔ | ✔ |
| Multiple Call Appearances |
✔ | ✔ |
| Call Pickup Groups | ✔ | |
| Call Jump | ✔ | |
| Find Me/Follow Me | ✔ | |
| Business Call Manager | ✔ | |
| Web Portal | ✔ | |
| Voicemail | ✔ | |
| Click to Dial | ✔ | |
| Wave Unified Communications Mobile |
✔ | |
| Wave Unified Communications Desktop |
✔ |
| A la carte items |
|---|
|
Mobility
Our Mobility applications keep your employees connected to customers and colleagues by extending access and control of their Hosted Voice desk phones to their laptops and mobile devices.
This secure, remote connection to the office phone allows them the flexibility to work anywhere but still answer calls coming into the company.
