Internet, TV and phone provider named leading ISP across multiple categories in top-tier publication
SEATTLE, WA – August 20, 2020 – Wave Broadband, an award-winning provider of high-speed internet, digital TV and phone services on the West Coast., today announced a series of recognitions in PCMag’s 2020 Readers’ Choice Awards and PCMag’s Business Choice Awards.
According to PCMag, the largest professional reviewer of consumer electronics and technology products worldwide, and its readers, Wave was ranked among the top Best Internet Service Providers (ISP) of the year. The company was also included in PCMag’s Business Choice Awards for the best small-to-medium business ISP category. The results from PCMag’s 2020 Reader’s Choice Awards include accolades as a top-ranked ISP in the following categories:
- Overall Satisfaction
- Customer Service
- Tech Support
- Additionally, Wave Business* ranked #1 Small-to-Medium Business ISP in: Overall Satisfaction, Installation / Setup, Reliability, Tech Support, and Mostly Likely to be Recommended.
“We appreciate all of our business and residential customers who continue to trust us with their connectivity needs and those who continue to recognize us as top providers across the nation,” said J. Christian Fenger, Wave COO. “Our efforts remain focused on providing unparalleled value to our customers through innovative new technologies and products, customer service, and connectivity they can trust. We are also deeply appreciative of our front-line teams across the country who work tirelessly each and every day to provide customers with excellent service.”
Customers have recognized Wave for its unwavering commitment to quality and customer service throughout the years. As the organization continues to expand into new markets, it remains an industry leader in residential and business solutions through a growing portfolio of technology offerings of fiber and broadband services that offer some of the fastest speeds available.
For more on Wave Broadband, please visit www.wavebroadband.com.
About RCN, Grande Communications and Wave Broadband
RCN Telecom Services, LLC (www.rcn.com) Grande Communications (www.mygrande.com) and Wave Broadband (www.wavebroadband.com) form the sixth largest US cable operator and provide industry-leading high-speed internet, broadband communications solutions, digital TV, phone services and fiber optic solutions for residential and business customers across the United States. Together, RCN, Grande and Wave serves areas of Massachusetts, Chicago, Pennsylvania, New York City, and Washington, DC. (RCN); Texas (Grande Communications) and Washington, Oregon and California (Wave Broadband).
Mark S. Peterson
*Rankings relevant to Wave’s specific service areas in California, Oregon and Washington.