Download Unified Communications Apps

RCN Telecom Services, LLC, Grande Communications, and Wave Business operate as a single business solutions organization that delivers competitive, mission-critical fiber infrastructure solutions in more than twenty metro areas across the United States. The Unified Communications solution is a fully managed cloud-based solution delivered over our fiber- rich network customized...
Getting over your fear of video conferencing

How To Get Over Your Fear Of Video Conferencing

4 Things That Scare Us... And Why They Shouldn’t We’ve all been there. That moment when we discover the upcoming conference call with an important client is going to be—cue the horror movie music—a video conference. Panic sets in. You check your shirt for stains. You check your hair. You...

Understanding Edge Computing Technology (And Why It Matters)

We've come full circle. From storing data locally to moving it to a centralized data center, then connecting to the cloud, and then to a multi-cloud system, data processing is now coming back down to earth. In order to provide the real-time experience today's consumers expect, their information needs to...

What Are “Over The Top” (OTT) Services?

Have you ever watched a television program on your terms? We're not talking about DVRing an episode of Game of Thrones that aired at its scheduled time for you to watch later from your couch. We're referring to the growing universe of subscription-based media services like Netflix, Sling TV, Hulu,...

How Technology Improves The Employee Experience

Attract and retain top-level talent through technology   I wish I could find good help. My employees keep leaving right after I get them up to speed. I need to squeeze more productivity out of my staff. If you've had any of these thoughts, then perhaps you should consider the...

Cloud-Based CRM Versus On-Premises: What’s the Difference?

  You just got back from a sales call. People and processes at the account are changing. While the details are still top-of-mind, how do you capture them for future use and update other members of your team? Write notes on index cards? Enter data into an Excel spreadsheet? Summarize...

Overcoming Corporate Challenges To Technology Adoption

Learning, change and the evolution of best practices often come from the active exchange of ideas and experiences among peers. So we invited a bunch of IT professionals and CIOs to a networking dinner to discuss how to identify and overcome some of the challenges companies face when implementing new...

NWIRC Case Study

The NWIRC is an organization that works with entrepreneurs and inventors in Northwest Washington to identify the strategy, tools, and community resources needed to bring their products and business ideas to life. The Center benefits from partnerships with local organizations who provide valuable resources and access to information to help...

GK Machine Case

GK Machine is a leading manufacturer of high quality industrial equipment, parts and accessories. The combination of progressive engineering, lean manufacturing, advanced software and exceptional customer service, has allowed GK Machine to deliver a range of solutions that meet the agricultural and industrial needs of its customers. GK Machine has...

The Edge is Just Around the Corner

  Something's gotta give. Data traffic is rising and you've detected a bump in latency. Some of your accounts have noticed too and that's not a good thing. Customers with ultra-time-sensitive applications like financial transactions, healthcare, video conferencing and logistics requiring real-time or nanosecond responses will quickly become dissatisfied. To...