Wave Business December 3, 2018
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Insights for your Business

Ensuring the Future of the U.S. Carrier Industry: Is It Too Late?

Attending a major telecom industry conference is like going to a high school reunion – annually. There we catch up with the same colleagues, competitors, and friends who have been attending for years. Some are there in a different capacity,...

Go Beyond Redundancy With Diverse Network Paths To Protect Your Business

When the Going Gets Tough, the Tough Get Diversified Threats to data networks are increasing in frequency and come in all shapes and sizes, from intentional cyberattacks to natural disasters and human-caused events. A backhoe accidentally chopping through a fiber...

The Value Of Network Diversity (copy)

Get Diversified with Wave to Ensure Business Continuity You don't need a back-up service provider, you need multiple front-line service providers for network diversity acting as a safety net for your business. When outages occur—and they will—alternate ISPs must be...

The Value Of Network Diversity

Get Diversified with Wave to Ensure Business Continuity You don't need a back-up service provider, you need multiple front-line service providers for network diversity acting as a safety net for your business. When outages occur—and they will—alternate ISPs must be...

Is Your Business Prepared For The Latest Cybersecurity Threats?

Despite various measures being taken, cybercrimes not only continue to occur but are rising at an alarming rate, with associated costs expected to grow at a rate of 15% a year over the next five years. By that calculation, the...

How To Turn Your Smartphone Into A WiFi Hotspot

In today’s connected world, it’s easier than ever to work remotely. Unfortunately, some locations are more “remote” than others and you may well find yourself on day in a place that does not have a Wi-Fi connection. Or maybe they...

Why Video Is A Must For Your Business & Marketing Plans

No matter who you want to connect with, video content will play a key role for your business in 2021. In many ways, 2020 was the year of video for businesses. Video conferencing increased, as did webinars, video ads, vlogs,...

Revitalize Company Culture: The New Key To Business Success

In today’s highly competitive business landscape, sustained growth sometimes means thinking outside the box and taking a hard look at your internal operations and staff. Revitalizing corporate culture can go a long way towards gaining a new perspective on where...

Wave Virtual Office: A Communications Solution For Remote Workers

Virtual Office: A Pre-configured Communications Solution for Remote Workforces It's official. Word just came down from management that the company is going to allow some employees to work remotely—at least until some sense of normalcy returns, and maybe longer. Your...

Virtual Office: Business Class Productivity For Remote Employees

Connecting Remote Employees To A Virtual Office Bring Business-class Productivity to the Home-based Worker IT departments are adapting to a new business environment that includes the need for employees to work from home. As a result, IT administrators are looking...

Why Providers Choose Edge Computing Over 5G Technologies

The next wave of cellular networking technology (5G) is on its way, but still cresting. But the next wave of other technologies, like edge computing, is already here. High-speed data providers that want to improve their current 4G (LTE) service...

Top 4 Benefits Of Outsourcing Data Backups

A managed services provider can help you avoid disaster and save money. Did you know that 140,000 hard disks crash in the U.S. every week? If you worked at one of those organization that crashed then, yeah, that’s probably not...

Virtual Events VS. In Person Events – Beyond 2020

There’s good reason to make the move to virtual events. But how do you do it? With numerous in-person events being canceled or postponed this year—and into next year—a lot of companies are moving their upcoming conferences, company gatherings, and...

4 Tips For Implementing A Successful Work At Home Strategy

With the U.S. business landscape radically changed in the past few months due to COVID-19, businesses large and small are figuring out how to operate in a new work-from-home normal. Employers must ensure that their staff has unlimited access to...

How to Choose the Best UCaas Provider for Your Enterprise

As businesses grow, they outgrow many of the technologies that worked for them as a small business. Telecommunications is a great example. Hire a new employee and get them a desk, PC and phone extension and set them to task....

Give Your Business A Boost With Augmented Reality

Companies looking to stay on the cutting edge need innovative ways to boost their market presence and stay ahead of the competition. Increasingly they are turning to new technologies, like AR, to bring their operations to the next level. A...

4 Ways Automation Can Boost Workplace Productivity

Changes in the workforce can give rise to new, challenging and even uplifting jobs Perhaps no environment has evolved more in the last few decades than the office environment. Changes in the workplace were gradual in the late 1940s and...

5 Steps To Give Your Website Self-Service Functionality

How to reduce customer service volume while improving customer experiences Customer service can make or break a business. No matter how great your product or service might be, if your consumers feel that you don’t value their opinions or their...

Unified Communications-as-a-Service Levels the Playing Field for SMBs

To equalize the customer experience, build a presence as large as your biggest competitors Small businesses have always struggled to keep up with their larger competitors, especially when it comes telecommunications technology. Until Hosted Voice services came along, switched phone...

Your Business Needs SD-WAN, But Not for the Reasons You Might Think

SD-WAN represents a fundamental shift in the way wide area networks (WAN) are implemented. It simplifies the management and operation of a WAN by using software to automate and prioritize traffic routing between WAN sites, and by maintaining operational rules...

Software Defined WAN Technology

It May be Time for a WAN Change How much has your WAN grown? Is it still just a few point-to-point connections between branch offices and the enterprise data center, or has it evolved into something more complex, serving an...

Download Unified Communications Apps

RCN Telecom Services, LLC, Grande Communications, and Wave Business operate as a single business solutions organization that delivers competitive, mission-critical fiber infrastructure solutions in more than twenty metro areas across the United States. The Unified Communications solution is a fully...

How To Get Over Your Fear Of Video Conferencing

We’ve all been there. That moment when we discover the upcoming conference call with an important client is going to be—cue the horror movie music—a video conference. Panic sets in. You check your shirt for stains. You check your hair....

Understanding Edge Computing Technology (And Why It Matters)

We've come full circle. From storing data locally to moving it to a centralized data center, then connecting to the cloud, and then to a multi-cloud system, data processing is now coming back down to earth. In order to provide...

What Are “Over The Top” (OTT) Services?

Have you ever watched a television program on your terms? We're not talking about DVRing an episode of Game of Thrones that aired at its scheduled time for you to watch later from your couch. We're referring to the growing...

How Technology Improves The Employee Experience

Attract and retain top-level talent through technology   I wish I could find good help. My employees keep leaving right after I get them up to speed. I need to squeeze more productivity out of my staff. If you've had...

Cloud-Based CRM Versus On-Premises: What’s the Difference?

  You just got back from a sales call. People and processes at the account are changing. While the details are still top-of-mind, how do you capture them for future use and update other members of your team? Write notes...

Overcoming Corporate Challenges To Technology Adoption

Learning, change and the evolution of best practices often come from the active exchange of ideas and experiences among peers. So we invited a bunch of IT professionals and CIOs to a networking dinner to discuss how to identify and...

NWIRC Case Study

The NWIRC is an organization that works with entrepreneurs and inventors in Northwest Washington to identify the strategy, tools, and community resources needed to bring their products and business ideas to life. The Center benefits from partnerships with local organizations...

GK Machine Case

GK Machine is a leading manufacturer of high quality industrial equipment, parts and accessories. The combination of progressive engineering, lean manufacturing, advanced software and exceptional customer service, has allowed GK Machine to deliver a range of solutions that meet the...

The Edge is Just Around the Corner

  Something's gotta give. Data traffic is rising and you've detected a bump in latency. Some of your accounts have noticed too and that's not a good thing. Customers with ultra-time-sensitive applications like financial transactions, healthcare, video conferencing and logistics...

Network Agility White Paper

An agile network is the difference between solving a problem eventually or proactively. No doubt your team will identify and fix the problem as soon as they can, but what if they could do it faster, with less effort, or...

Moving Tips to Bring Your Small Business to the Cloud

4 Strategies for a Simpler Cloud Migration Cloud computing services are now available to organizations of all sizes, with packages to suit a variety of bandwidth needs and budgets. And more and more small businesses are heeding the call, lured...

Using Website Data to Maximize Lead Conversion

5 Tips to Improve Lead Quality and Conversion Rates On the surface your website draws a pretty picture of your business. Beauty shots, elaborate benefit descriptions, a corporate profile, time-sensitive offers and a shopping cart. But your website can be...

Must-Have Marketing Apps for Your Small Business

6 Online Marketing Tools to Improve Office Efficiency The internet is a vital component to running any business, but if used incorrectly, it can become a small business owner’s worst nightmare. Between social media, streaming services and the seemingly endless...

Put Your Cyber Security Knowledge to the Test

Take This Quiz and See How Online Safety Savvy You Are If you think hackers are just looking to attack major corporations and government agencies, think again. According to a report by leading cyber security and intelligence firm 4iQ, small...

Are Your Private Texts Private?

5 Steps to Improve Texting Security and Reduce Exposure to Security Breaches You probably don't give much thought to the security of a text message. Usually it's a stream of consciousness conversation with one or a few friends about where...

Transition Your Site from HTTP to HTTPS…and do it ASAP

Here Are Five Immediate Benefits You’ll Experience With an SSL Certificate. When it comes to the security of your website, hackers aren’t the only ones to be concerned about. Browsers are checking you out as well. Last year, Chrome began...

Is It Time to Update Your Business WiFi?

4 signs that your small business needs a WiFi upgrade Like a 10-year-old car, your metabolism or that yogurt in the back of the fridge, things generally do not improve with age. They become unreliable, they slow down and they...

It’s Time to Have a Discussion About Business Chat Tools

More small businesses are turning to chat software to improve communications. How’s the communication at your office? No, we’re not talking about water cooler exchanges or happy hour banter. We’re talking about internal communications—the dropped phone calls, unanswered texts and...

5G is Finally Coming: Here’s What You Need to Know.

If the tech and communications gurus have it right, 5G will be an industrial and cultural game-changer. It will mean smart cities, factories and vehicles. It will mean more immersive virtual and augmented reality. It will mean better healthcare and...

Mobility is the key to digital transformation

“Upward mobility” is taking on a new meaning these days. What has been a term to describe one’s rising social power can now be applied to an organization’s plan toward digital transformation. Embracing today’s mobile lifestyle is a must, and...

Everything You Need to Know About Cloud Storage

Are you overfeeding your mainframe or server? It’s happening to businesses more and more. As it generally goes with physical structures, there’s only a finite amount of content these guys can store. And as the IT landscape continues to change...

4 Ways Your Small Business Can Go Green

Your workday is busy enough as it is, so we understand your initial resistance to saving the world as well. It’s a big responsibility and not something that was in your job description. We get it. But here’s the good...

Put Content Marketing to Work for Your Small Business

So you’ve created this really brilliant ad for your small business and just dropped a large percentage of your media budget on it. Unfortunately, like so many other underappreciated artists out there, your genius went undiscovered. It’s no big surprise....

Download Your Work-Life Balance

Our smart devices keep us busy with work, but they can also help achieve a better work-life balance. There are a many downloadable apps available to whisk you away from work and take you to a healthier state, mentally, physically...

Is the Gig Economy Right for Your Business?

The gig economy is an emerging workforce of professionals who choose to work as free agents...and it’s growing significantly thanks to evolving communications technology. But just because it’s easier than ever to tap into this market doesn’t necessarily mean it’s...

How Small Business Owners Can Gain More By Spending Less

Many business owners have been groomed on the old “you have to spend money to make money” adage, but there’s a difference between investing wisely in your business and throwing cash at products and services you may not need. With...

Maximize Your Modem and Router Power

Internet connectivity starts with your modem and router. Having a little knowledge of these devices can help your office run more efficiently (and save you a couple of bucks). Here are three quick modem and router tips to get the...

How to Create a Loyal Customer

One of the biggest factors in business growth comes from having loyal customers. They are your best buyers and better yet, they are your brand advocates, recommending your products or services to their family, friends and colleagues. The question is,...

Is Internet Speed the New Floor for Business?

No matter what size business you own, high-speed internet is no longer a bonus feature but a requirement in order to keep your workers and/or your customers satisfied. If you’re not sure what the right speed for your business, there...

4 Ways to Ease Your WAN Traffic

Thanks to the digital age, we use more devices at the same time. We communicate more through ISP-provided services and video conferencing. And we send and receive more large files through cloud applications. All of this added web activity has...

Is Your Business Better Off With On-site or Off-site employees?

There was a time when working from home was an impossible dream, but thanks to new technologies and changing attitudes, that dream is looking more and more like a reality...or like a nightmare. It all depends on who’s doing the...

Show Your Employee Appreciation

Keeping up with employee satisfaction can be just as important as customer satisfaction to a business. After all, happy employees lead to happy customers. Wave Business has compiled a short list of ideas to help companies show their employee appreciation....

Ransomware White Paper

Ransomware incidences are skyrocketing and cybercriminals are targeting vulnerable small and medium-sized businesses (SMBs). In this White Paper, Wave Business hopes to educate SMBs about ransomware and to provide simple action steps that every business can take to avoid falling...

Mobile Collaboration—what does it mean for your organization?

We live in a connected world, where organizations face challenges to maintain and manage their network portfolio of business services while achieving high levels of customer satisfaction and experience. This makes effective communication critical to business success. There are many...

IT Disaster Recovery Planning: Essential to Business Survival

Disasters can happen to companies of every size. From natural disasters to manmade attacks, companies’ IT infrastructures are vulnerable, and should be protected to prevent a system-wide shut down after a catastrophic event. In this white paper, we explain Information...

Top reasons why companies switch to a Hosted Voice phone system

Companies are constantly looking for ways to increase productivity and reduce costs. Finding technology to help with both is always on an organization’s annual roadmap. If your company is still running its telecom on a legacy PBX system, you are...

Is AI Taking Over The World?

Is your network ready for the AI revolution? Ethernet cable or fiber optics...making the intelligent choice today to handle the artificial intelligence of tomorrow. We already live in a world of Artificial Intelligence. You interact with it every time you...

What you need to know when setting up a LAN

A LAN can expand the capabilities and benefits of your small business. It’s a technology you already use but probably don’t fully understand. We’re talking about a local area network (or LAN). Got a computer and laptop hooked up to...

Cost of Downtime

Do you have a plan for unplanned downtimes? Save your data, and your reputation, with these 5 preventative steps. We’re going to make the assumption that you wouldn’t pay any of your employees $540,000 an hour, no matter how many...

Ensuring The Integrity Of The U.S. Carrier Space

  We've noticed some stark difference in how international telecom carries are preparing for the transition to the next generation of sales executives versus what most U.S. carries are doing to source and retain sales talent, which frankly isn't much....

Saving IT Teams, One Office at a Time

IT Teams are Falling Hard For Software-Defined Networking Three reasons why SD-WAN has IT managers falling in love with their network again! It was a relationship on the rocks and everyone knew it. IT teams and legacy WAN had been...

Why you should care about SD-WAN

Put WAN on Waivers, and Plug SD-WAN Into the Game The benefits of a software-defined network are virtually endless. There’s a saying in sports that a team is only as good as its weakest player, and the same can be...

Maximize Your New BYOD Lifestyle

How to stay safe and secure in a BYOD world Three challenges to overcome to protect your device, your company and yourself. Once upon a time, we brought work home with us. Today we bring home to work...at least in...

Millennials vs. Baby Boomers

Optimizing Technology for Maximum Audience Impact Understanding the motivations that drive the two dominant demographic groups and how they interact with technology greatly impacts the success of any business. Optimizing the message and its format for the target audience is...