Maximize Your Modem and Router Power

Internet connectivity starts with your modem and router. Having a little knowledge of these devices can help your office run more efficiently (and save you a couple of bucks). Here are three quick modem and router tips to get the best value and performance out of these network devices. (more…)

How to Create a Loyal Customer

One of the biggest factors in business growth comes from having loyal customers. They are your best buyers and better yet, they are your brand advocates, recommending your products or services to their family, friends and colleagues. The question is, how do you earn that loyalty and transform infrequent customers...

Is Internet Speed the New Floor for Business?

No matter what size business you own, high-speed internet is no longer a bonus feature but a requirement in order to keep your workers and/or your customers satisfied. If you’re not sure what the right speed for your business, there are ways to calculate what the optimal speed requirements are...

4 Ways to Ease Your WAN Traffic

Thanks to the digital age, we use more devices at the same time. We communicate more through ISP-provided services and video conferencing. And we send and receive more large files through cloud applications. All of this added web activity has put wide area networks (WAN) and IT teams in a...
Getting over your fear of video conferencing

Is Your Business Better Off With On-site or Off-site employees?

There was a time when working from home was an impossible dream, but thanks to new technologies and changing attitudes, that dream is looking more and more like a reality...or like a nightmare. It all depends on who’s doing the looking. There are good arguments for both the workplace and...

Show Your Employee Appreciation

Keeping up with employee satisfaction can be just as important as customer satisfaction to a business. After all, happy employees lead to happy customers. Wave Business has compiled a short list of ideas to help companies show their employee appreciation. (more…)

Ransomware White Paper

Ransomware incidences are skyrocketing and cybercriminals are targeting vulnerable small and medium-sized businesses (SMBs). In this White Paper, Wave Business hopes to educate SMBs about ransomware and to provide simple action steps that every business can take to avoid falling victim in the first place. Download White Paper
mobile-collaboration

Mobile Collaboration—what does it mean for your organization?

We live in a connected world, where organizations face challenges to maintain and manage their network portfolio of business services while achieving high levels of customer satisfaction and experience. This makes effective communication critical to business success. There are many apps to help you interact with your employees and customers,...
IT-disaster-recovery

IT Disaster Recovery Planning: Essential to Business Survival

Disasters can happen to companies of every size. From natural disasters to manmade attacks, companies’ IT infrastructures are vulnerable, and should be protected to prevent a system-wide shut down after a catastrophic event. In this white paper, we explain Information Technology Disaster Recovery and provide simple disaster preparedness steps. Download...
call-center-phone-system

Top reasons why companies switch to a Hosted Voice phone system

Companies are constantly looking for ways to increase productivity and reduce costs. Finding technology to help with both is always on an organization’s annual roadmap. If your company is still running its telecom on a legacy PBX system, you are missing out on advanced technology and cost savings you could...